Privacy Policy

Basic Policy

Lyrique Co., Ltd. (hereinafter referred to as the “The Company”) believes that protecting personally identifiable information such as customers and business partners, is both a legal obligation and an important social responsibility. Under this belief, the Company will endeavor to protect personal information based on the following policies.

1. Acquisition of personal information

The Company will acquire personal information by lawful and fair means within the scope necessary for its business.

2. Purpose of using personal information

The Company may use personal information for the following purposes:

  • For making contact from the Company or introducing its business;
  • For answering questions from customers;
  • For providing a support and after-sales service of the products and services; and
  • For shipping the ordered product.

3. Security management measures for personal information

For the security management of personal data handled, the Company will take sufficient security measures, such as the establishment of handling rules and an implementation system regarding security management, as well as necessary and appropriate measures to ensure accuracy and currentness. If any problems occur, by any chance, the Company will quickly take appropriate corrective measures.

4. Prohibition of disclosure and provision of personal information to third parties

The Company will properly manage the personal information received from customers and will not disclose this personal information to any third party except in the following cases:

  • With customer’s consent;
  • When disclosing information to the company’s subcontractors in order to provide services customers requested; and
  • When disclosure of the information is required by applicable law.

5. Legal compliance and revision

The Company will comply with applicable laws and regulations regarding personal information and strives to improve the handling of customers’ personal information as appropriate.
In addition, the privacy policy may be revised in full or in part in response to the enactment or revision of laws and other regulations; therefore, customers are encouraged to check the privacy policy on a regular basis.

6. Matters regarding response to customers’ request

If customers wish to disclose, correct, add, delete their personal information, or suspend the use of personal information, please contact the Company. The Company will respond promptly within a reasonable scope after confirming their identities.

7. Inquiries

For inquiries about the handling of personal information by the Company, please contact us at the phone number below:
Inquiries: 03-6240-9002 (weekdays from 9:00 a.m. to 6:00 p.m.)