Products can be ordered without user registration.
If you would like to check the status and order details after placing an order, please register and log in before placing an order.
Please note that you will not be able to check the status and order details after placing an order if you have registered after ordering or placed an order without logging in.
Normal shipping company：Sagawa Express
Shipping：Flat rate: 3,300円 (incl. tax)
※ Products can only be shipped to Japan.
The available payment methods are as follows.
・Credit card payment
・Bank transfer
※ Payment is limited to Japanese financial institutions and Japanese yen.
After payment is confirmed, it will be delivered in 3-4 weeks.
Because our products are made-to-order products, the delivery time may be delayed.
Customers who have completed user registration and ordered products after logging in can print out the order details from the order history in My Page.
For customers who place an order without user registration, the e-mail sent from us after placing the order will be the order details.
We do not issue invoices regardless of payment method.
The e-mail sent from us after your order will be replaced with your invoice.
Depending on the payment method, the official receipt will be issued in the following way.
・Credit card payment
Statement of credit issued by credit card company
・Bank transfer
Bank transfer request and payment receipt.
We cannot accept returns, exchanges, or cancellations after confirming your order because our products are made-to-order products.
If the product is defective, we will exchange it for a good one.
Emails sent from us may be judged as spam and deleted on the server.
If you use a mobile phone address, please make settings so that you can receive emails from the domain of “@ lyrique.co.jp”.